Inbound calls
The agent answers your line, works out why the caller rang, gives answers, books appointments and records the request.
AI voice agents
Every call answered, around the clock.
Voiceland AI builds voice agents that pick up the phone, place calls of their own, talk to visitors on your website, and hand the line to a colleague when the matter needs one.
- Greek and English
- Your own numbers
- Handover to a person
The phone waits for no one
A missed call is a missed job. The agent always picks up, with the same patience on the first call of the day and the last.
No missed calls
The agent answers on the first ring: after hours, at peak, when every line is busy. Many calls at once, with nobody left holding.
It speaks naturally
A real conversation, not a keypad menu. Callers can interrupt and change the subject; the agent follows them and keeps the thread.
You know what was said
Every call leaves a transcript, a summary and the fields you care about in structured form, in the console or pushed straight into your own systems.
What is an AI voice agent?
An AI voice agent is software that talks on the phone in your place: it picks up the line, works out what the caller wants, answers in a real spoken conversation, and moves the job forward, booking the appointment or handing the line to a colleague when the matter calls for one.
Set the agent up once, then put it to work wherever it helps: on the phone, on your website, or both.
Outbound calls
The agent places the call itself: appointment confirmations, reminders, satisfaction surveys, follow-ups through a contact list.
Website widget
A small widget puts voice and chat on any page. Visitors press once and talk straight from the browser. Nothing to install, no phone call needed.
Phone numbers
We give the agent a number, or connect the one you already have. Greek geographic, non-geographic or international. Billed per number, per year.
Handover to a person
When a call needs more than the agent can give, it moves to a colleague: either by direct transfer to a representative, or indirectly, announced first so the person knows what came before they take the line.
Management console
One dashboard to set what the agent says, listen back to calls, read transcripts and summaries, and watch how the minutes are being used.
Book a walkthrough
We show the agent on your own case: what it answers, when it hands the line to a person, and what it records for you. If you want a taste first, the per-industry demos are running right now.
From idea to first call
How does an AI voice agent go live?
Three steps, not three months. You tell us what the agent has to do and when it should hand the line to a person, we connect a number or a widget, and you try it live before any customer does. From there you listen to calls and refine from the console.
-
Describe the job
Tell us what the agent has to do, in which language, and when it should hand the line to a person.
-
We connect a line or a widget
A phone number, the line you already run, or a widget on your site. You try it live before any customer does.
-
Listen and refine
Every call leaves a transcript and a summary. Adjust what the agent says from the console and the change applies to the next call. Every save also keeps a snapshot of the settings: if a change does not land the way you wanted, one click rolls the agent back to an earlier version, with no notes to keep outside the platform.
Your calls stay yours
What follows is only what is true today. If your own compliance review needs more than this, ask us.
Where the data lives
The platform runs on AWS infrastructure inside the European Union. Recordings, transcripts and call records stay in the same region.
GDPR
We process call data as a processor, on your instructions and only to run the service. We do not sell it and do not pass it to third parties for their own use. A signed Data Processing Agreement is included in the Enterprise Plus package.
Recording controls
Recording is switched on or off per agent, and you can have the agent announce it at the start of the call. Recordings are kept for a number of days that depends on your plan; on Business and above they can be exported to your own S3, and on Enterprise they are encrypted with your own KMS key.
Tell us what the agent should answer
We build a scenario for your case together and you hear it live. There is no online ordering. Work starts with a conversation.