Documentation / Guides

Attach a phone number to an agent

Point a Voiceland number at an agent so callers reach it.

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A number must be attached to an agent before real callers can get through.

Steps#

  1. Open Deploy → Voiceland. You see your project's phone numbers and which agent (if any) each one is attached to.
  2. On an unattached number, click Attach.
  3. Pick the agent the number should ring, and confirm.
  4. Make sure the agent is deployed. Call the number to test.

The console handles all the routing behind the scenes; you only pick the agent.

Changing or removing#

  • Re-point a number to a different agent: detach and attach again, or use the agent picker.
  • Detach: on an attached number, click Detach. Callers no longer reach an agent on that number.

If a call does not reach the agent, confirm the number shows the right agent here and that the agent is deployed.

The console

These pages are read only. The test call, the API keys and the live API reference are in the console, where your account is signed in.

Open the console