Documentation / Guides
Attach a phone number to an agent
Point a Voiceland number at an agent so callers reach it.
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A number must be attached to an agent before real callers can get through.
Steps#
- Open Deploy → Voiceland. You see your project's phone numbers and which agent (if any) each one is attached to.
- On an unattached number, click Attach.
- Pick the agent the number should ring, and confirm.
- Make sure the agent is deployed. Call the number to test.
The console handles all the routing behind the scenes; you only pick the agent.
Changing or removing#
- Re-point a number to a different agent: detach and attach again, or use the agent picker.
- Detach: on an attached number, click Detach. Callers no longer reach an agent on that number.
If a call does not reach the agent, confirm the number shows the right agent here and that the agent is deployed.