Subscriptions
Six packages. A monthly fee, a bundle of talk minutes, and one clear rate per minute beyond them. All prices in euro, excluding VAT.
€0/ month
For trying the agent out on real calls.
Includes
€49.90/ month-10%You save €59.88 a year
For small teams that also make outbound calls.
Adds
€99.90/ month-10%You save €119.88 a year
For businesses with steady call volume and more than one language.
Adds
€199.90/ month-10%You save €239.88 a year
For contact centres and support teams with many calls in parallel.
Adds
€299.90/ month-10%You save €359.88 a year
For organisations with security, governance and own-brand requirements.
Adds
Custom price, based on your needs
For regulated environments and teams that live inside their data.
Adds
Features by package
From one package to the next, the included minutes, the AI sessions and the number of agents all go up, while the per-minute rate above the included minutes comes down. Each package also brings new features, and every package above it keeps them. Prices are monthly and exclude VAT.
Every package includes everything in the packages below it. The table shows the package in which each feature first appears.
| Feature | Starter | Growth | Pro | Business | Enterprise | Enterprise Plus |
|---|---|---|---|---|---|---|
| Already in Starter | ||||||
| Email notifications | Included | Included | Included | Included | Included | Included |
| Web widget | Included | Included | Included | Included | Included | Included |
| Voice + Chat | Included | Included | Included | Included | Included | Included |
| Versioning | Included | Included | Included | Included | Included | Included |
| Customer satisfaction survey | Included | Included | Included | Included | Included | Included |
| Operations agents | Included | Included | Included | Included | Included | Included |
| Added in Growth | ||||||
| Direct transfer to a representative | Not included | Included | Included | Included | Included | Included |
| Outbound calls coming soon | Not included | Included | Included | Included | Included | Included |
| CDR webhook | Not included | Included | Included | Included | Included | Included |
| Secondary language | Not included | Included | Included | Included | Included | Included |
| Calendar | Not included | Included | Included | Included | Included | Included |
| Call recording | Not included | Included | Included | Included | Included | Included |
| Knowledge base | Not included | Included | Included | Included | Included | Included |
| Recording retention | Not included | 30 days | 60 days | 90 days | 365 days | Custom |
| Added in Pro | ||||||
| Hold music | Not included | Not included | Included | Included | Included | Included |
| Indirect transfer to a representative | Not included | Not included | Included | Included | Included | Included |
| All supported languages | Not included | Not included | Included | Included | Included | Included |
| Added in Business | ||||||
| Real-time event webhooks (4 channels) | Not included | Not included | Not included | Included | Included | Included |
| Multi-language post-call summaries | Not included | Not included | Not included | Included | Included | Included |
| Structured goal-completion extraction | Not included | Not included | Not included | Included | Included | Included |
| S3 recording export | Not included | Not included | Not included | Included | Included | Included |
| Added in Enterprise | ||||||
| Transfer destination allow-list | Not included | Not included | Not included | Not included | Included | Included |
| SSO + group RBAC | Not included | Not included | Not included | Not included | Included | Included |
| KMS-encrypted recordings | Not included | Not included | Not included | Not included | Included | Included |
| Bring-your-own provider keys (LLM/STT/TTS) | Not included | Not included | Not included | Not included | Included | Included |
| Noise cancellation | Not included | Not included | Not included | Not included | Included | Included |
| User management | Not included | Not included | Not included | Not included | Included | Included |
| White-label platform (your brand & domain) | Not included | Not included | Not included | Not included | Included | Included |
| IP access control | Not included | Not included | Not included | Not included | Included | Included |
| Projects | Not included | Not included | Not included | Not included | Included | Included |
| Added in Enterprise Plus | ||||||
| Full KPI dashboard | Not included | Not included | Not included | Not included | Not included | Included |
| MOS audio-quality scoring | Not included | Not included | Not included | Not included | Not included | Included |
| Prometheus scrape access | Not included | Not included | Not included | Not included | Not included | Included |
| Per-call trace export | Not included | Not included | Not included | Not included | Not included | Included |
| Compliance phrase tracking | Not included | Not included | Not included | Not included | Not included | Included |
| Audit log export | Not included | Not included | Not included | Not included | Not included | Included |
| Tamper-evident call records (chain of custody) | Not included | Not included | Not included | Not included | Not included | Included |
| Dedicated Customer Success Manager | Not included | Not included | Not included | Not included | Not included | Included |
| Signed DPA + 99.9% SLA | Not included | Not included | Not included | Not included | Not included | Included |
Numbers are billed separately from the package, per number and per year, from €15. The price depends on the number pattern.
A 5% telecom fee is added to Greek phone numbers, and VAT after that.
Operations agents are billed as automation minutes: 30 seconds minimum per run, then per second, at 25% of your package's per-minute call rate, from €0.055 on Starter to €0.0125 on Enterprise Plus. Automation minutes come out of your included minutes first, then out of the extra minutes on your account.
A run bills the greater of the conversation it handled and the time it worked. A ten-minute call transcribed, summarised and emailed bills ten automation minutes, that is 2.5 of your included minutes; a run that only forwards data from one webhook to another bills the 30-second minimum.
Five report questions per run are included; each extra question counts as one automation minute.
Tell us how many calls you take and what the agent should do. We will point you at the package that makes sense for your volume.