Справочник API / Omnichannel

Omnichannel

Endpoints группы Omnichannel в API Voiceland AI, с параметрами, схемами и примерами curl.

Последнее обновление:

Описания endpoints и полей показаны на английском языке, ровно так, как их публикует API. Это наш выбор: здесь вы читаете то же, что увидите в ответах.

GET /v1/channel-kinds#

List channel kinds. The channel types you can configure.

Ответы

Код Описание
200 Success.
401 Missing or invalid API key.
4XX Request error (validation, not-found, etc.).
5XX Server or upstream error.

Пример запроса

curl "https://api.voiceland.ai/v1/channel-kinds" \
  -H "Authorization: Bearer VL_API_KEY"

Пример ответа

{
  "kinds": [
    "http",
    "slack",
    "telegram",
    "discord"
  ]
}

GET /v1/channels#

List channels. Your configured delivery channels.

Ответы

Код Описание
200 Success.
401 Missing or invalid API key.
4XX Request error (validation, not-found, etc.).
5XX Server or upstream error.

Пример запроса

curl "https://api.voiceland.ai/v1/channels" \
  -H "Authorization: Bearer VL_API_KEY"

Пример ответа

{
  "channels": []
}

DELETE /v1/channels/{name}#

Delete a channel. Deletes a channel.

Параметры

Имя Место Тип Обязательно Описание
name path string Да Channel name.

Ответы

Код Описание
204 Deleted.
401 Missing or invalid API key.
4XX Request error (validation, not-found, etc.).
5XX Server or upstream error.

Пример запроса

curl -X DELETE "https://api.voiceland.ai/v1/channels/{name}" \
  -H "Authorization: Bearer VL_API_KEY"

GET /v1/channels/{name}#

Get a channel. Returns one channel by name.

Параметры

Имя Место Тип Обязательно Описание
name path string Да Channel name.

Ответы

Код Описание
200 Success.
401 Missing or invalid API key.
4XX Request error (validation, not-found, etc.).
5XX Server or upstream error.

Пример запроса

curl "https://api.voiceland.ai/v1/channels/{name}" \
  -H "Authorization: Bearer VL_API_KEY"

PUT /v1/channels/{name}#

Create or update a channel. Configures a delivery channel (webhook, chat platform, …).

Параметры

Имя Место Тип Обязательно Описание
name path string Да Channel name.

Тело запроса

application/json Схема: ChannelPutRequest

Поле Тип Обязательно Описание
chat_id string
endpoint string Delivery endpoint (e.g. a webhook URL).
headers map of string
kind string Да Channel type (see /channel-kinds).
label string Human-readable label.
signing_key string
token string

Ответы

Код Описание
200 Success.
401 Missing or invalid API key.
4XX Request error (validation, not-found, etc.).
5XX Server or upstream error.

Пример запроса

curl -X PUT "https://api.voiceland.ai/v1/channels/{name}" \
  -H "Authorization: Bearer VL_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "endpoint": "https://example.com/hook",
  "kind": "http",
  "label": "Ops"
}'

POST /v1/channels/{name}/test#

Test a channel. Sends a test delivery to the channel and returns the attempt result.

Параметры

Имя Место Тип Обязательно Описание
name path string Да Channel name.

Ответы

Код Описание
200 Success.
401 Missing or invalid API key.
4XX Request error (validation, not-found, etc.).
5XX Server or upstream error.

Пример запроса

curl -X POST "https://api.voiceland.ai/v1/channels/{name}/test" \
  -H "Authorization: Bearer VL_API_KEY"

Пример ответа

{
  "channel": "ops-webhook",
  "http_status": 200
}

GET /v1/subscriptions#

List subscriptions. Your omnichannel event-routing rules.

Ответы

Код Описание
200 Success.
401 Missing or invalid API key.
4XX Request error (validation, not-found, etc.).
5XX Server or upstream error.

Пример запроса

curl "https://api.voiceland.ai/v1/subscriptions" \
  -H "Authorization: Bearer VL_API_KEY"

Пример ответа

{
  "subscriptions": []
}

DELETE /v1/subscriptions/{name}#

Delete a subscription. Deletes a subscription.

Параметры

Имя Место Тип Обязательно Описание
name path string Да Subscription name.

Ответы

Код Описание
204 Deleted.
401 Missing or invalid API key.
4XX Request error (validation, not-found, etc.).
5XX Server or upstream error.

Пример запроса

curl -X DELETE "https://api.voiceland.ai/v1/subscriptions/{name}" \
  -H "Authorization: Bearer VL_API_KEY"

PUT /v1/subscriptions/{name}#

Create or update a subscription. Routes selected events to one or more channels, with an optional filter/schedule. A live subscription (no schedule, enabled) over call events is the real-time event webhooks capability; digests, disabled subscriptions, and live subscriptions that list only account alerts (kpi.*, calls.dial_cap_approaching, eval.drift_regression, report.ai_operations) or the chat takeover family (chat.takeover_*) are accepted on every plan.

Параметры

Имя Место Тип Обязательно Описание
name path string Да Subscription name.

Тело запроса

application/json Схема: SubscriptionPutRequest

Поле Тип Обязательно Описание
actions array of SubscriptionAction
channels array of string Да Channel names that receive the events.
enabled boolean Whether the subscription is active.
event_types array of string Event types to route (e.g. call.hangup). Empty means all.
filter SubscriptionFilter
schedule string

Ответы

Код Описание
200 Success.
401 Missing or invalid API key.
402 A live, enabled subscription over call events needs real-time event webhooks (feature_not_entitled), or the account has no subscription (no_subscription). Disabling the subscription (enabled: false) is always accepted.
4XX Request error (validation, not-found, etc.).
5XX Server or upstream error.

Пример запроса

curl -X PUT "https://api.voiceland.ai/v1/subscriptions/{name}" \
  -H "Authorization: Bearer VL_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "channels": [
    "ops-webhook"
  ],
  "enabled": true,
  "event_types": [
    "call.hangup"
  ]
}'

GET /v1/text-agents#

List text agents. Your chat-only agents.

Ответы

Код Описание
200 Success.
401 Missing or invalid API key.
4XX Request error (validation, not-found, etc.).
5XX Server or upstream error.

Пример запроса

curl "https://api.voiceland.ai/v1/text-agents" \
  -H "Authorization: Bearer VL_API_KEY"

Пример ответа

{
  "text_agents": []
}

DELETE /v1/text-agents/{name}#

Delete a text agent. Deletes a text agent.

Параметры

Имя Место Тип Обязательно Описание
name path string Да Text agent name.

Ответы

Код Описание
204 Deleted.
401 Missing or invalid API key.
4XX Request error (validation, not-found, etc.).
5XX Server or upstream error.

Пример запроса

curl -X DELETE "https://api.voiceland.ai/v1/text-agents/{name}" \
  -H "Authorization: Bearer VL_API_KEY"

GET /v1/text-agents/{name}#

Get a text agent. Returns one text agent by name.

Параметры

Имя Место Тип Обязательно Описание
name path string Да Text agent name.

Ответы

Код Описание
200 Success.
401 Missing or invalid API key.
4XX Request error (validation, not-found, etc.).
5XX Server or upstream error.

Пример запроса

curl "https://api.voiceland.ai/v1/text-agents/{name}" \
  -H "Authorization: Bearer VL_API_KEY"

PUT /v1/text-agents/{name}#

Create or update a text agent. Configures a chat-only agent.

Параметры

Имя Место Тип Обязательно Описание
name path string Да Text agent name.

Тело запроса

application/json Схема: TextAgent

Поле Тип Обязательно Описание
allowed_channels array of string
greeting string
history_messages integer
max_output_tokens integer
model string
name string Да
provider string
system_prompt string Да
temperature number

Ответы

Код Описание
200 Success.
401 Missing or invalid API key.
409 Creating this text agent would exceed your plan's agent allowance, one pool shared by voice and text agents, counted across your whole account (agent_limit). Updating an existing text agent is never refused for this reason.
4XX Request error (validation, not-found, etc.).
5XX Server or upstream error.

Пример запроса

curl -X PUT "https://api.voiceland.ai/v1/text-agents/{name}" \
  -H "Authorization: Bearer VL_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "greeting": "Hi! How can I help?",
  "name": "support-chat",
  "system_prompt": "You are Acme'\''s helpful support assistant. Answer questions about orders and shipping."
}'

Схемы#

ChannelPutRequest#

Configure a delivery channel.

Поле Тип Обязательно Описание
chat_id string
endpoint string Delivery endpoint (e.g. a webhook URL).
headers map of string
kind string Да Channel type (see /channel-kinds).
label string Human-readable label.
signing_key string
token string

Error#

Error envelope returned for non-2xx responses.

Поле Тип Обязательно Описание
error object Да

SubscriptionAction#

Поле Тип Обязательно Описание
id string Да
label string Да
style string

SubscriptionFilter#

Поле Тип Обязательно Описание
hangup_causes array of string

SubscriptionPutRequest#

Route events to channels.

Поле Тип Обязательно Описание
actions array of SubscriptionAction
channels array of string Да Channel names that receive the events.
enabled boolean Whether the subscription is active.
event_types array of string Event types to route (e.g. call.hangup). Empty means all.
filter SubscriptionFilter
schedule string

TextAgent#

A chat-only (text) agent.

Поле Тип Обязательно Описание
allowed_channels array of string
greeting string
history_messages integer
max_output_tokens integer
model string
name string Да
provider string
system_prompt string Да
temperature number

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