Documentation / FAQ
How do I get a call summary by email?
Add a recipient to the email recap on the Notifications tab.
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On the agent's Notifications tab, add one or more email recipients. After every call, a summary email is sent to them. You can choose the summary language(s), include extracted fields and set the Email template language (Auto, Greek or English) on any plan. You can also set a notification email when you first create an agent.