Documentation / FAQ
My agent hangs up in the middle of a call
Increase the max call length or the hang-up-after-silence value.
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A mid-call hang-up usually means a limit was hit:
- Max call length: raise it for longer conversations.
- Hang up after silence: raise it if natural pauses are ending the call.
Both are on the Behavior tab. Also check the system prompt is not telling the agent to end the call too eagerly.